Introduction

The Prosper Independent School District is a top rated public school district with 8,296 students in grades PK, K-12 spread over 12 schools.  All technology needs for the school district are managed by a central IT & Technology department.

By using SherpaDesk's PSA software and its Asset Management feature with Asset Marshal, a seamless RFID mobile integration, the Prosper Independent School District's IT Helpdesk Department has increased operational efficiency by optimizing inventory and asset tracking in all its schools.

 

The Prosper Independent School System's IT Department was searching for a one-stop-shopping solution to keep track of all school IT assets (Chromebooks, printers, servers, etc.). After attempting to patch together several homegrown or disparate systems, they realized that they required a single solution that would deliver consistency moving forward.

Using SherpaDesk with RFID integration delivers huge time savings when used to audit a large number of assets. 

The time savings introduced by this technology benefit not only the Prosper Independent School District IT Department but also the auditors in charge of tracking  these assets.

An additional benefit for auditors is the seamless integration between SherpaDesk's Asset Management feature and their own workflows, enabling them to track and detect any missing piece of hardware or the status of any assigned asset (IT Tickets, location, who it’s assigned to, etc.)

"The Prosper Independent School District now has the capability to not only count, but deploy, move,retire and check in and out hardware via a simple RFID scan."

RFID Technologies (in partnership with Sherpadesk) developed Asset Marshal as an enterprise RFID and bar-code scanning mobile solution. Asset Marshal integrates seamlessly with SherpaDesk, enabling users to add, move, retire and check IN/OUT assets by either using barcode scanning or RFID technology.

 

"We wanted to streamline the management of our helpdesk system. We also needed to tie IT assets with their assigned rooms. The ability to use RFID labels to scan our whole inventory into our asset management system integrated with our helpdesk gives us the flexibility we were looking for and saves us hundreds of hours in inventory management.”

The Challenge

Time savings

The Innovation

By integrating an RFID scanning system with SherpaDesk's PSA & Asset Management feature, Prosper Independent School District IT techs can now deploy assets and audit entire classrooms via RFID scan. This reduces inspection time to mere seconds, hence decreasing overall audit time from weeks to days.  

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