The Plano Independent School District is among the top 75 largest school districts in the country with 4,000 teachers and a student count of 54,000+, spread over 72 campuses. All technology needs for the school district are managed by a central IT Help Desk & Technology Security department.

By using SherpaDesk's PSA software and its Asset Management feature with seamless barcode scanning technology and RFID integration, the Plano Independent School District's IT Helpdesk Department is driving improved operational efficiency by optimizing inventory and asset tracking for over 72 campuses.

The Challenge

By working with their State Government and Google, the Plano Independent School District launched a 1 to 1 initiative that provided Chromebook laptops to all its students. This presented a challenge when deploying and auditing this large number of assets. The Plano Independent School District's IT Department needed to be able to receive these new assets, get them tagged and listed in their system, before deploying throughout the district. They also needed to be able to audit these assets for future reporting. The audit reporting feature is crucial and necessary for their auditors during their annual asset review.    

The Innovation

By integrating Zebra TC51 asset scanning devices with SherpaDesk's PSA & Asset Management feature, Plano Independent School District IT techs can now deploy assets and audit an entire classroom with a single handheld barcode scanning device. This reduces inspection time per class to mere seconds, hence decreasing their overall audit time from weeks to days.

Time Savings 

This represents a huge time saving when the system is used to audit a large number of assets. According to the calculations done by the Plano Independent School District, they are now saving approximately seven hours per 1500 assets. For example, if someone needs to audit 30,000 assets, they would now be saving 140 hours or 17.5 working days (that's over 3 weeks!)

The time savings introduced by this technology benefit not only the Plano Independent School District IT Department but also its internal auditors in charge of tracking state-sponsored school assets (like the ones in the Chromebook initiative).

An additional benefit for auditors is the seamless integration between SherpaDesk's Asset Management feature and their own workflows, enabling them to track and detect any missing piece of hardware or the status of any assigned Chromebook (IT Tickets, location, who it’s assigned to, etc.).


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